AI Customer Support & Data Analytics Solutions
A website that welcomes and analyzes.
Owl Desk integrates AI customer support, company knowledge answers and data analytics with business websites, booking systems and ecommerce sites. Help teams serve customers and understand business data, within the permissions and configuration agreed for each project.
Tell us about your projectMore than a website: a business platform that keeps evolving.
A good website introduces your business. An intelligent one also helps customers get service and teams understand operations. Hub Core brings customer support and data analysis into real business workflows.
AI customer support
Answer common questions promptly and leave complex ones to professionals.
Answer from valid, published company knowledge, with multi-turn conversations, multilingual communication and source references. Connect human teams through agreed workflows and improve information using feedback and knowledge-gap records, reducing repetitive questions.
AI data analytics
Turn visit data into business insights and understand what users need.
Understand website usage through traffic sources, behavior, conversion paths and return visits. AI-assisted questions and reports help teams understand changes and inform content, experience and operational improvements. Booking and order data require separately authorized connections.
Hub Core integration
Integrate AI into existing operations and reduce disconnected tools.
Use API and MCP connections for websites, business systems and AI assistants that support the relevant protocols. Manage permissions, quotas and asynchronous tasks centrally, combining customer support, analytics and authorized data as the business grows.
From behavior data to evidence-based analysis.
Connect traffic sources, events, conversion funnels and return-visit analysis for a selected period, then view charts and export reports. Heatmaps and masked session replays require collection configuration; replays use limited samples and do not fully reproduce the original page. AI assists questions using aggregate snapshots. Trend and anomaly signals inform analysis, without guaranteeing forecasts or business returns.
Bring intelligence into real business workflows
Move from brand presentation to intelligent customer reception.
Answer common product and service questions to help customers understand your business. Use visits and inquiry data to observe prospects' interests and guide improvements to website content and service information.
Explore the solution and use casesMake customer inquiries and service bookings smoother.
Answer questions about services, booking rules and preparation to reduce repetitive communication. Analyze demand and service usage using authorized booking and business data. Booking confirmations and fee operations remain with business systems and authorized staff.
Explore the solution and use casesMake shopping clearer and operational data more useful.
Answer from published product, delivery and after-sales information. Analyze behavior, product interest and conversion paths as needed to inform product content and shopping-flow improvements. Order data and business queries require independent authorization and integration.
Explore the solution and use casesReliable connections behind the experience.
Owl Desk designs and develops brand experiences, websites and business systems. Hub Core supplies configurable AI capabilities and standard interfaces. We focus on grounded answers, explainable data, human intervention and controlled business permissions.
Sourced knowledge · Bounded data · Human collaboration · Extensible capabilities
AI is configured per project and requires valid knowledge, data connections, permissions and model services. Connecting an interface does not automatically grant access to business data or execute bookings, payments or refunds.
Read Hub Core documentationStart with real information and business goals.
Identify common customer questions and key business steps, then organize publishable knowledge and authorized data sources. Integrate gradually, validate answers and metric definitions, and agree on human handoff, maintenance responsibilities and costs.
Tell us about your projectAI solution questions
AI suits common questions, knowledge lookups and inquiry guidance. Complex issues, sensitive information and critical operations still need human confirmation or authorization. Human handoff and teamwork are configured per project; AI does not automatically gain transaction permissions.